Get All Tickets

Learn how to fetch all tickets with pagination and search functionality.

Request

• Method: GET
• Endpoint: https://tex-resolve-backend.onrender.com/api/v1/tickets

Query Parameters

Parameter	Type	Description
page	Number	(Optional) Page number for pagination (default: 1)
limit	Number	(Optional) Number of tickets per page (default: 10)
category	String	(Optional) Keyword to search in ticket categories
title	String	(Optional) Keyword to search in ticket titles or tags
tags	Array	(Optional) Filter tickets by one or more tags

Responses

Success

code 200: Success

{
  "tickets": [
    {
      "_id": "654b68e9c4ab84dcc26ad908",
      "title": "Bug in login form",
      "description": "The login button does not respond.",
      "attempted_solution": "Cleared cache and cookies, but issue persists.",
      "tags": ["bug", "frontend"],
    },
    // other tickets
  ],
  "totalPages": 5,
  "currentPage": 1
}

Errors

statusCode 400: Bad Request

{
  "message": "Invalid query parameters"
}

statusCode 401: Authentication Error

{
  "message": "User token is not valid or does not exist"
}

statusCode 404: Not Found

{
  "message": "No tickets found"
}

statusCode 500: Internal Server Error

{
  "message": "Try again or restart service"
}

Pagination tip

Use page and limit query parameters to navigate through results.